We want you to be 100% satisfied with your purchase, so offer a 30 days returns & exchange policy for your peace of mind.

To return an order within the United Kingdom please send your parcel, including the completed returns form supplied in your package, to the address below within 30 days from receipt; 

MASHIE Returns Department
7 The Hayloft
Far Peak
Northleach
Cheltenham
​GL54 3AP
United Kingdom

Opening Hours: Monday to Friday, 9am – 5pm GMT
Telephone: +44 (0) 1285 720111
Email: [email protected]

NOTES:

1/ All items must be returned in the original packaging and all tags attached. Any garments must also be unworn as per our terms and conditions of sale. If an item is returned in a state that cannot be resold, then the product maybe refused and will be returned to the customer accordingly.

2/ Returning items is the responsibility of the sender until the parcel has been received by the MASHIE Returns Department. It is advisable to obtain a receipt of postage and use a tracked service so you can track the progress of your return and have proof of postage.

For any questions regarding Returns, please email: [email protected]